The facilities office offers a variety of services to current Jacobs students, faculty, and staff members, as well as individuals throughout Indiana University and the Bloomington community. We are here to help provide a comfortable and safe environment to all those who utilize our performance, practice, and learning spaces.
Rent a locker, check out keys, find lost items, and more
Building maintenance and custodial services
Maintenance problems within the Jacobs School of Music should be reported to us, including burned out lights, heating and cooling problems, overhead projectors, electricity problems, problems in the restroom, floods, leaks, broken windows or mirrors, doors with non-functioning locks, doors that will not close right, falling ceiling tiles, and elevator problems.
Jacobs School of Music buildings are ADA compliant, and persons with disabilities should not have trouble gaining access to the buildings or classrooms. If there is an area of concern for access due to repairs or unscheduled outages, please contact us during out normal business hours. Emergency help is available at 812-855-9514.
Lost and found
We collect lost items from the Simon Building, Merrill Hall, Practice Building, and Music Addition. Both the Musical Arts Center and the Music Library have their own lost and found offices where you can inquire in person. Once a week, we pick up the lost and found from the Music Library.
The campus-wide lost and found is located in Morrison Hall Room 005. Their office hours are Monday through Friday, 10 a.m. to 2:30 p.m.
Please fill out the locker contract form or email our office at firstname.lastname@example.org (do not send the request to both, as it will result in multiple requests and multiple charges). If you choose to email your request, be sure to include all the information that is listed in the contract form.
- Please send your request using your IU email address.
- Lockers will not be issued unless a student identification number is provided. This can be found on your One.IU account. This is not the same as your Social Security or Crimson Card number.
- It is very important that you list all the details of your instrument in inches for proper size selection of your locker.
- If you need a tuba or double bass locker, please contact the Office of Instrument Rental.
- We do not have lockers for drum sets. Please contact the percussion department for further information.
- Any falsified information in requesting your locker will result in the loss of your locker.
You are eligible if you are enrolled in at least one Jacobs School of Music class. If you are not enrolled, please contact our office for more details. We are limited on locker sizes and availability, so if you do not have a need to store an instrument, please do not request a locker. Lockers are meant for one instrument for one person and are not intended for personal storage. Larger lockers are meant for the larger instruments, not for multiple instruments or for sharing, as they are very limited.
New requests begin three weeks before the start of the semester or any time during an active semester. All lockers are issued on a first-come, first-served basis, so your prompt response might be the difference in whether you get a locker or not.
Renewals start four weeks before the end of your locker rental due date. If not renewed, it will be considered cancelled, locks will be changed, and items remaining in locker will result in fines.
Lockers are university property and are rented to students for $40.80 per semester. If there are any damages incurred during the time the locker is assigned to you, we will charge your bursar account for the cost of any damages.
Lockers are located in the Musical Arts Center, Music Annex, Merrill Hall, East Studio Building, and the Simon Music Center.
If we receive your request 2–3 weeks before the first day of classes, we will do our best to have your locker assigned by the first day of classes. For requests received a week before or during the first week of classes, we will try to have your locker assigned by the end of the second week of classes.
Only send an email requesting a status update on your locker assignment if you have not been assigned a locker by the end of the second week of classes and have had your request in for at least two weeks. We assign 800+ lockers and distribute thousands of keys to 2,000+ people at the beginning of a semester, along with other facility duties. We ask that you please be patient. Do not send in another request as it will result in multiple charges.
Combinations are kept secured, and if at any time your locker needs to be repaired, we send two workers to fix it. If we need the locker to be emptied, we will notify you ahead of time.
Upon rental and during use, report any damage or needed repairs to us at email@example.com. If your locker door does not open or shut properly, do not force it and report it immediately.
It is important that you read all emails received from the facilities office staff. The information sent by us is important. Please read the entire email before you send us an email or call asking us a question.
- A lock is issued with the locker. At no time are you to replace it with a personal lock. All personal locks will be cut off and your bursar account will be charged a penalty fee of $30.
- Do not keep food or beverages in your locker. If complaints of foul odors or bugs are reported, we will remove the items and a $20 penalty fee will be charged.
- If you do not renew your locker before the due date, your locker will be considered cancelled.
- All items must be removed from the locker and locker must be cleaned out at the end of your rental if you have not renewed it. If any items are left in the locker a $35 late fee will be charged (even if you cancelled your locker on time) and we will change the locks. Contact our office within 30 days to claim your items. Items not claimed within 30 days will be charged an additional $35 for a storage fee and items will be removed from the locker.
- Any items not claimed within 60 days of your original locker vacate date will be considered abandoned and music related items will be made available free to music students in Clouse's lounge, all other materials will be sent to the main campus lost and found at Morrison Hall room 005.
- All charges are non-refundable. If you decide to renew the locker past the due date but before the 30 days is up, you will be charged for that semester plus the late fee.
Administrative office keys
Administrative office keys are for the use of faculty, staff, and hourly employees for conducting business on behalf of the Jacobs School of Music.
Associate Instructor studio keys
Associate Instructor studio keys are for the use of Associate Instructors to teach private lessons, coach chamber groups, and hold office hours.
Classroom keys are for the use of faculty and students who conduct classes in locked classrooms.
Faculty studio keys
Faculty studio keys are for the use of faculty for teaching, and for the use of students who need access to material or instruments in faculty member's studio.
Practice room keys
Practice room keys are for the use of students who need to practice instruments such as percussion, piano, Steinway, harp, harpsichord, organ, or engage in reed making in locked practice rooms.
Temporary keys are for people who have been assigned to a classroom for one-time use (through the Events Coordinator), for a short period of time, or in cases where a key has become temporarily unavailable (for example, left at home, or locked inside a studio). Keys must be returned by the date and time given and signed for. Late fees will apply for each key: 1st day late is $5 and each week after that is $25 per key. Returning keys late or not following contract rules may result in losing key privileges.
Written permission from a faculty or staff member must be submitted to us. Please download and fill out the key request form and send to firstname.lastname@example.org. When sending in authorization we need to know whether the student is enrolled. Make sure to look that information up and that you provide an accurate answer. We do not want to know if they will be enrolled; we need to know if they are currently enrolled.
For students’ use, faculty studio keys require written permission from the faculty member, while classroom keys, practice room keys, AI studio keys, and administrative office keys may be authorized by a faculty or staff member. Steinway practice rooms must be authorized by the Scheduling Office each semester.
Everyone checking out a key must present their Crimson Card to obtain a key each time they check out a key. If you have the old Indiana University ID, it is no longer valid, even though the date on the card has not expired. If you do not have your Crimson Card on you, then you will not be allowed to sign out a key (this includes faculty members).
The Steinway Graduate Practice Agreement must be completed at the scheduling office (link) prior to receiving the key from us. Each individual will be personally responsible for his or her own key(s). Keys are not to be shared, doors are to remain locked at all times, windows are not to be covered at any time, no food or drinks are to be in the room, no items are to be laid on the pianos. A key contract is mandatory.
When authorizing keys, you can authorize for fall, spring, or the full academic year (fall and spring both). You cannot authorize for summer. Summer must be authorized separately toward the end of the spring semester. When authorizing summer keys, you cannot authorize keys for the coming fall/spring semesters along with summer. You may submit fall and spring authorizations toward the end of the summer semester.
Requests for keys during the summer need to follow the guidelines for obtaining a key, outlined in the section above. If not enrolled for summer sessions, a refundable $150 per key is required. The due date will be the last day of final exams.
Summer authorization must be separate from all other semesters. We will not accept authorizations for fall, spring, and summer or spring and summer or summer and fall or summer, fall, and spring. Summer is always to be separate from all other semesters.
When sending in summer authorizations, it is important to let us know if the student is enrolled at the time you fill out the authorization. If they are not currently enrolled, the student cannot be authorized. We do not want to have “yes” listed because they are “expected” to be enrolled in time. We need current and accurate information.
All classrooms, practice rooms, Associate Instructor studio, and faculty studio keys must be returned by the last day of final exams for the fall, spring, or summer semester.
Any student who leaves the Jacobs School of Music before the end of the semester must return his or her key(s) immediately. It is the responsibility of the key holder to know their contract and due dates of each key. Indefinite key assignments will not be permitted to students, Associate Instructors, or Graduate Assistants.
Faculty and staff
Administrative office, faculty studio, and classroom keys may be retained. Indefinite key status can only be held by Faculty (no contract for employment with term expiration date) and Appointed Staff (the position held is fully-funded and a permanent position) as long as they are employed by the Jacobs School of Music and have use for the room. if you have not used a room for more than a semester, please return the key and it can be checked out again when needed. Indefinite key assignments will not be permitted for hourly employees, student employees, visitors, non-Jacobs personnel, volunteers, visiting faculty, or adjunct faculty.
Non-Jacobs School of Music persons
Keys should be returned by the date indicated on the key contract. Non-Jacobs School of Music persons will not be permitted indefinite keys and may be subject to $150 deposit per key.
Late return of a key will result in an automatic, non-refundable fine of $30 effective the day after the key is due. The charge for a late key will be charged to individual's bursar account. If the key is not returned in one month, it will be considered lost (see below).
Loss of a key will result in a minimum fine of $60, plus the cost of re-coring and re-keying any and all doors affected, up to and including an entire building. The charge for a lost key will be charged to the individual's bursar account.
Some studios are controlled by an electronic lock and open with your campus ID card. For more information about access to these rooms, please contact the responsible faculty member or the Administrative Secretary in charge of keys.
The Jacobs School of Music facilities van is available to all departments within the school. The van can only be used for school business or school-sponsored events.
Reservations must be made a minimum of three days before use, always remembering the reservation is on a first-come, first-served basis. The driver (whether faculty, staff, or student) must have a valid driver's license, already completed Authorization Form for Motor Vehicle Records Check, and been approved prior to requesting use of the van.
To ensure adequate time is given for the BMV records check, we recommend the completed form be submitted two weeks prior to requesting use of the van. If the department wishes an Associate Instructor or Graduate Assistant to drive the van, the department must provide written authorization to us at email@example.com.