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COMPUTER POLICIES AND EQUIPMENT
Support for computing is provided by Music Information Technology Services (MITS). Jacobs School of Music computing policies are set by the Information Technology Policy Committee (ITPC), whose goal is to help School faculty, staff, and students make productive use of computing in their instructional, research, and service activities, and to advise the MITS staff on budgetary issues. The Web Advisory Committee is a subcommittee of the ITPC. Following is a summary of key computing policies in the Jacobs School of Music:
Eligibility for Computing Resources
The following are eligible for computing support: faculty on full-time continuing appointments, and staff whose duties require computers. In addition, certain groups of associate instructors with substantial supervisory responsibilities may be eligible for computer equipment with departmental support. Visiting and part-time faculty may be provided with a computer if inventory allows. New faculty and faculty currently without a computer should contact Philip Ponella, Director of MITS (mustech@indiana.edu), to request a computer. Requests for staff computers should be submitted to the director of MITS by the staff member's supervisor.
Hardware
Baseline hardware configurations are reviewed annually and, in order to participate in volume discounts, generally follow configurations adopted by the campus. Computers in the Jacobs School of Music are replaced on a three-year cycle, with upgrades occurring in the summer. Faculty may elect either a Windows or Macintosh computer. Staff computers are generally Windows computers. The current standard configuration includes either a 17" or 19" flat-panel monitor and network connection to the School servers, campus network, and the Internet. Requests for computers with capabilities beyond the baseline, for laptop computers, and for peripheral hardware (such as midi keyboards) are dealt with on a per-case basis and must include a detailed justification. In a few locations where secure space is available, a shared laser printer is provided (mainly in selected administrative offices and in the office suites in the Simon building). Those with access to a laser printer are strongly encouraged (but not required) to forego having an inkjet printer in their office. Replacement printing supplies (paper and inkjet cartridges) are available in the mailroom (MU006a) and must be charged to department accounts. If you do not know your department account number, please see the mailroom staff.
Software
To maximize compatibility, all Jacobs School of Music computers are provided with a standard set of software. In the event a computer system becomes corrupted, mits staff will restore the computer to its original state. Included on each computer are current web browsers (Microsoft Internet Explorer, Firefox, Safari), and the latest release of Microsoft Office Professional, which includes Word (word processing), Excel (spreadsheet), Access (database) and Outlook (workstation-based e-mail). Music notation software (Finale and Sibelius) is available through a key-server system that restricts the number of simultaneous users of the program. Contact mustech@indiana.edu for installation. Requests for other software are evaluated on a per-case basis.
Technical Support
MITS staff provides hardware and basic software support. The staff installs hardware, responds to requests for hardware diagnosis and repair, and responds to limited software problems. Reports of computing problems should be reported by electronic mail to mustech@indiana.edu. If you lack e-mail access, call 855-7832 and leave a message. E-mail requests are preferred because they ensure the most efficient response. Priority is given to requests that affect a large number of people (e.g., a widespread networking problem). Individual requests are dealt with as quickly as possible.
For software-related problems, users are encouraged to use the following resources: (1) online documentation, (2) the Services and Support unit of University Information Technology Services (UITS), and (3) the UITS Support Center (855-6789). MITS staff cannot provide in-depth software-related help.
Short classes are available for many computer applications through the UITS STEPS classes.
Using a School-Owned Computer at Home
Jacobs School of Music computers are intended to be used in on-campus offices and studios only. In rare cases where faculty members wish to use a school-owned computer at home, approval must be obtained from the ITPC. When such approval is made, faculty members must complete an off-campus inventory form available from the director of Music Information Technology Services or the Business Affairs Office. The computing support staff will provide service only for school-owned computers located on-campus. If faculty members have technical problems while using a school-provided computer at home, the faculty member must bring it to school for repair. Personal computers owned by faculty/staff members cannot be serviced or supported.
Special Facilities for Faculty
The Faculty Research Lab (M383) is available for faculty members who wish to learn about new technology in a private setting, or who wish to design and develop new multimedia applications. The lab includes both Windows and Macintosh computers, a scanner, and a cd burner for transferring recordings from various formats to digital format.
For portable use, the Jacobs School of Music owns a small number of laptop computers and lightweight, high-resolution projectors. These are intended both for occasional classroom presentations and for those times when a faculty member must make an off-campus presentation at a remote location. Contact mustech@indiana.edu or the Music Library Circulation Desk for more information or to reserve any of this equipment.
Classroom Technology
Currently, ten classrooms/lecture halls/seminar rooms are enhanced with computer technology. They are:
Sweeney Lecture Hall (M015), which seats 196. From a central control console, the instructor can access Windows and Macintosh computers, audio sources (cd, cassette, and lp players), video sources (video disc and vhs players), and campus cable tv. The console also contains a document camera, which can be used to project document images. A projection booth in the rear of the hall includes a slide projector. Output from video devices (including computers) can be directed to any or all of three ceiling-mounted projectors. variations recordings can be played through both computers.
M242, which seats 55, is equipped similarly to Sweeney Hall, although there is only one ceiling projector. Analog audio equipment is also available.
M340, M344, M350, and M356 (varying capacities) are equipped with a computer, installed projector, audio sources (cd, lp, cassette players) and video sources (DVD, VHS).
Support for these six rooms is provided by Classroom Technology Services. See their contact information on their Website.
M267 (25 seat seminar room in the Music Library) is equipped with a computer connected to a 60 inch “Smartboard.” In addition to serving as the projection screen for the computer and video sources (DVD/VHS), it also is an interactive whiteboard capable of saving notes handwritten upon it. M267 also contains a full complement of traditional audio equipment (cd, lp, cassette players).
M263 and M271 (12 seat seminar rooms in the Music Library) are equipped with equipped with a computer, 50 inch wall-mounted flat screen, audio sources (cd, lp, cassette players) and video sources (DVD, VHS).
M373, the third-floor computer classroom/cluster in the Music Library (maintained by UITS) can be reserved by faculty teaching computing-related courses. The classroom includes 30 Macintosh computers, each with 21" displays and Kurzweil MIDI keyboards. A teaching station with both a Macintosh and a PC is connected to a ceiling-mounted projector. For an up-to-date list of software available at this site, and for information on reserving this facility, see the Student Technology Centers Web page.
UITS also maintains a distributed Student Technology Center on the 1st and 3rd floors of the Music Library (130 computer workstations). Many of these computers are equipped with midi keyboards; students can access Variations2 and several music software applications, including Finale, Sibelius, Digital Performer, Csound, ETDrill, and Practica Musica.
MUSIC INFORMATION TECHNOLOGY SERVICES
Preferred MITS e-mail: mustech@indiana.edu
Director of Music Information Technology Services: Philip Ponella, M275c, 855-2972
Computer Support Specialist: Neha Martin, M369, 855-7832
Database Specialist: Andrew Aders, M367, 856-0153
Webmaster: David Altenhof, M369, 856-0528
Music Library Computing Manager: Adam Wead, M383, 855-1954
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